Shipping & Delivery
The order shipping process will begin after confirmation of payment for the respective order.
Once the order has been shipped, the customer will be notified via email. If the customer has chosen the Registered Mail shipping method, the email will show the assigned shipping number and a link that will allow the order to be tracked on the CTT website.
Shipping information may take up to 24 hours, counted from receipt of shipment confirmation, to be updated on the carrier's website without any responsibility being attributed to Florescer.
Delivery times differ depending on the order delivery area, with a maximum limit of eight working days after order confirmation.
Orders are delivered from Monday to Friday, with the exception of local or national holidays, to the address that the customer indicates when placing the order.
Indicating an incorrect or incomplete delivery address may result in the order being returned to Florescer and generate additional costs for the customer. For this reason, it is recommended that the customer always ensure that the delivery address, indicated when registering the order, is actually correct and complete.
Once the order has been registered, it is not possible to change the billing and shipping details indicated.
Once the order has been shipped, the customer will be notified via email. If the customer has chosen the Registered Mail shipping method, the email will show the assigned shipping number and a link that will allow the order to be tracked on the CTT website.
Shipping information may take up to 24 hours, counted from receipt of shipment confirmation, to be updated on the carrier's website without any responsibility being attributed to Florescer.
Delivery times differ depending on the order delivery area, with a maximum limit of eight working days after order confirmation.
Orders are delivered from Monday to Friday, with the exception of local or national holidays, to the address that the customer indicates when placing the order.
Indicating an incorrect or incomplete delivery address may result in the order being returned to Florescer and generate additional costs for the customer. For this reason, it is recommended that the customer always ensure that the delivery address, indicated when registering the order, is actually correct and complete.
Once the order has been registered, it is not possible to change the billing and shipping details indicated.